Learn how people see our team from people who've had us either sell a home, buy a home, or both buy and sell homes for them.
Juliana & Sophia were there for us from the beginning to the end ‐‐ answering our questions and getting us through this lengthy and complicated process.
Juliana helped to guard us in getting our offer accepted so we would not to have to pay the highest price due to her reputation in the industry. We appreciate Sophia and Juliana for helping us understanding this new domain and we believe they will be great resources for all first‐time home buyers as they have been to us. My husband and I were first‐time home buyers and didn't know what to expect. After we went through 3 realtors and were not satisfied with the results, my colleague referred Sophia to us. She accompanied us to see the properties and helped pointing out the parts we might need to fix. She reached out to the neighbors to inquire more information about the neighborhood, so we can better expect the lifestyle that accompanies the home and surrounding area.
Sophia spent three hours going through all the disclosures with us, page by page. This was a tremendous value for the first‐time home buyers like us. She educated us on how to read the inspection reports and all related legal documents. With her help, we put in our very first offer and then, together with Juliana, we all joined forces and they helped us get our offer accepted. It was a wonderful surprise! Juliana also spent the time to explain to us on what to expect after the offer is accepted, so we could be prepared on what follows next.
We are so happy with the end results and would absolutely refer them to anyone looking to buy or sell!
Mei & My – bought a condo in Redwood City
I guess it goes without saying, but we'll say it anyways...we are very excited, thankful, and grateful! Not only did both of you help get us to where we are now, but both of you helped educate us along the way and to also help keep our "eyes on the prize", which meant adjusting our expectations and strategies as we progressed.
Although it seemed like more, it was only a little over a month and a half of searching for a home. We do know others can look for months and upwards of 1 year or more, so as you've told us, if we're determined to buy a house, we will....and we certainly did. We went through it all. We made 7 offers and learned what to do/not to do along the way, whether it was us not bidding enough, having the highest bid but not enough of a down payment to rejecting a home when one bid could’ve been the winning offer and more. Truly, only going through these different offer experiences with you could’ve prepared us for what we REALLY wanted and what we could really achieve.
We feel so very fortunate to have our current home, thanks to you. We are especially thankful for both of you being so patient with us, offering help when we needed it, giving us direction when we needed it and so much more. We greatly appreciate the fact that you took the time to tour homes with us, go over disclosures in the evenings with us and just making this whole experience that much greater.
We will obviously send anyone your way if we know that they are looking to buy or sell. Thanks so much again!
Ramiro & Audrey – bought a condo in Redwood City
I bought and sold my redwood shores house both though Juliana. She is the best realtor I have ever worked with. deep knowledge on the local market. Without her help, I would not be able to get the house in the competitive market. She takes care of everything, super smooth transactions.
Junbo – Bought a Home in Redwood Shores
“Juliana is an expert in the area & she always worked extremely hard to accommodate my schedule. With her guidance, I successfully got the house I wanted in my desired location on the first try after looking for 2.5 years with other agents.
Junbo – bought & sold a Townhome in Redwood Shores
Juliana helped us sell our condo in Redwood Shores & purchase a single family home in San Carlos. The most important thing that I would like to mention about Juliana is her customer focus. Whether it has to do with buying or selling, Juliana always made sure that we are happy with the deals. Instead of just focusing on closing deals, she focused more on our comfort, satisfaction & happiness. Just to set some context – we know that we are one of the most difficult customers to deal with. ;) We want everything, but at the right price. We were looking for a house for a couple of months before we met Juliana. She came into our life like a lady with a magic wand. The whole journey was difficult & challenging, but Juliana & her team made it easy.
I am very impressed with their dedication & hard work. For example, one evening around 7PM, I called her team member, Prashant, to tell him that we wanted to visit one house that we liked. The seller was planning to accept offers next day. He honored that request on a very urgent basis, made all the necessary calls and arranged a visit @ 9PM. He was with us all the time.
The final note is about her contacts & resourcefulness. Whether it's loan management, inspections, cleaners, staging or contractors for new home improvements, she has a team of experts ready for all your needs. Everyone from her team is dedicated, trustworthy & pleasant to work with. All of them manage their deadlines very well & provide the best possible service. We are thankful to Juliana & her team for everything.
Uttam & Mohini – sold condo in Redwood Shores & bought a home in San Carlos
When we thought of buying a house in Palo Alto/Sunnyvale, we really thought that it was an uphill task. My mind was chaotic and we had no idea where to start.
The day we attended real estate seminar in your office and the ensuing meetings with you and finance team, we were confident that you are the person to go to! We had stories from our friends in Sunnyvale who spent many months in frustrating search for a home. We expected the same in our search. Along with it, we expected it be very complicated due to parallel selling our existing home. But, as soon as we started searching with you, you helped us straighten the financial decisions, helped streamline and parallelize our buying and selling processes. Work started on both front and here we are, within a month, we made two offers and got the second one! And I truly believe that the house we got was a real gem deal!
It is so nice working with you. You make this complex process seem so easy without really going overboard in bidding wars. Although we have not yet completely closed, I would like to take this opportunity to thank you Juliana and team!
Akhilesh & Mansi – Sold a house in San Jose & bought a house in Sunnyvale
We first met Juliana Lee at her Palo Alto office three years ago. At that time, we weren't sure whether we should remodel or sell our flag lot house in Palo Alto (Community Center). As a long time Palo Alto resident herself, Juliana explained to us in detail about the pros and cons of remodeling vs selling. Her advice was genuine & her attitude was not pushy at all. We left the office feeling more knowledgeable about the uniqueness of the city of Palo Alto – while gaining confidence in Juliana to be our choice of agent should we decide to sell our Palo Alto house in the future. Three years have now passed & we have finally decided to sell our Palo Alto house & move to Cupertino/West San Jose area. After listening to our needs, we were pleasantly surprised that Juliana quickly presented us with some immediate steps. This way, she & her team would be able to get our house ready for sale within the shortest amount of time. At the same time, one of Juliana's team members, Sharon, began to assist us looking for houses around the West San Jose area.
Our Palo Alto house is a flag lot house, which was situated in between two houses. Naturally, this presented some challenges to be able to sell this unique house. However, Juliana and her team were able to generate a steady flow of interest buyers within just three days of open houses. Ten interested people requested disclosure documents of our house. Within just four days, Juliana demonstrated her excellent negotiating skills & secured an excellent cash offer buyer for our Palo Alto house...at 10:30pm!! We were exhilarated upon receiving the news from Juliana & we praise her relentless efforts in helping us achieve a result that went above and beyond our expectations!! Another twist to the story happened when my husband and I spotted a house in West San Jose on the same Saturday of our Palo Alto open house. The West San Jose house we wanted was scheduled to reviews offers the following Tuesday...but our Palo Alto home was not taking offers until Thursday! We were hopeful, but reluctant, to step up & make an offer on the West San Jose home...even though we knew that it would be perfect for our family. After discussing with Juliana, she understood our urgent needs and took the lead in guiding us every step of the way. She encouraged us to go ahead & make the offer for the house & Sharon also began preparing several crucial documents for us to smooth out the buying process. With this new house especially, we put our 100% faith in Juliana & her team as our ONLY winning chance. The thrill came when we received Juliana's call around 10pm and found out that, at the end, there were three offers that the seller was considering & ours was one of them! So...(we can hear our hearts pounding!)...YES! Juliana WON THE HOUSE FOR US!!!!! The power of Juliana's negotiating skills is one that you have to experience to believe!
Is my story too good to be true? You would think so...until you meet Juliana & experience her superior service & negotiating skills first hand YOURSELF! She has always been genuinely straight forward with us; she hires some of the best people in the industry to consolidate every step of our selling & purchasing process – most of all, she knows a golden opportunity when she sees one & she will pursue your dream for you relentlessly with her more than 30 year reputation & social networking collaborations within real estate.
Any realtor can show you a dream house, but Juliana and her team will prepare you & ACHIEVE your dream for you! We are looking forward to moving in to our new home & will always remember & appreciate the superior service that we received from Juliana! I highly recommend Juliana & her excellent team to every home seller & buyer. Then, I am sure you will have a unique story to tell just like me!
Ansel & Helen – sold a home in Palo Alto & bought a home in West San Jose
My wife and I choose Juliana Lee and her team to help us purchase our first home (a condo unit) 2.5 years ago. Through that purchase, we learn to appreciate her vast experience and her team. Now, we are looking to move up. In handling our next set of transactions, we again turned to Juliana and her team. They are extremely professional and responsive, and it is clear to me that Juliana is putting to bear her wealth of experience and contacts to assist us.
The way I look at it, any broker can do the basic mechanics of putting the paperwork together to purchase or sell a home. In looking for a broker, it was important for me to find someone who I could trust to not put their interests before mine, give me candid advice, and be responsive. I found all of those qualities in Juliana and her team. Juliana's great reputation is telling. I rate her highly.
Brian & Satoko – Sold a condo in San Jose
Dear Juliana, I would like to write a few words in appreciation for everything you did to make things happen for us.
As first‐time home buyers, we went through a lot of difficulties during our house hunting, but with your help, we can definitely say that all the complex purchase processes became much easier. We were also grateful to attend your buyer seminar for home buyers and learn about the market. When we saw the price drop down from 850K to 825K for the home we liked, we really wanted to buy the house. However, the price was still too high for us. The open house host that we met at the property wanted to earn our business & pretended to know the listing agent. The “host” also told us that he would give us a 10K rebate just to work with him. However, we had already committed to you. We thought it was impossible to have another 10K off because the listing agent/seller had just reduced the price and the current market was very hot.
As it turns out, we chose to stick with you and we are glad we did. You negotiated the purchase price and instead of getting 10K back, we saved 25K in the deal. It seemed impossible, but you helped us purchase our home at 3% lower than the reduced listing price. We are so glad you saved us money in our purchase!
We are very satisfied with your services and are thankful for all of your help!
Dake & Nina – bought a home in San Jose
Juliana and her team have the reputation and credibility that you can count on. Your buying process will not be a challenge. We chose Juliana and her team as our agent when we firstly met them in an open house. With the help of her team, we successfully bought a house with a very competitive bid situation, while she and her team worked so hard to support us and stand for us until we finally won the bid.
More importantly, her reputation is the major reason why our offer is able to be accepted. Furthermore, she also put a lot of effort to follow up with us for the final processing of closing-out.
I'd strongly recommend Juliana and her team - they are true professionals! I also would like to recommend her to my other friends!
Edward – Bought a Home in San Jose