Learn how people see our team from people who've had us either sell a home, buy a home, or both buy and sell homes for them.
Bought and sold several homes in the bay area. We had never used her before but had heard about her. She and Tina were very organized and on top of everything. Juliana was a score. 3 days on market, 15 offers, closed escrow early and sold $165k over ask.
Michael and Jami – Sold a Home in East Palo Alto
We were so impressed with Juliana, her team and Keller Williams and appreciated their efficiency and dedication on our behalf.
We never had to worry about any of the details after we handed the keys over to her. Once our home was on the market, she went above and beyond the call of duty and even hosted a neighborhood party to promote our home and we had 100 people come visit that day.
After 15 years of living in the same neighborhood and having such wonderful neighbors, we are so glad that our home is going to be in the hands of such a great family. Juliana and her team truly exceeded our expectations and it was such a pleasure to work with her. In fact, we are looking for additional homes to sell so that we can continue working with her and her wonderful team!
Debbie & Ray – sold a Townhome in Foster City
I am a first time home buyer. Before Juliana, I was actually using another buyer agent referred by a friend, who was willing to give me a high commission rebate. We bidded on a few houses but this is the bay area and the market is so hot, none of our offers got accepted. We even had no idea what the winning offer is like. I felt we are blind and it's a waste of time, though that agent is a nice guy, I decided to move on with him and switch to a buyer agent who has more network connections in the market.
I came to know Juliana's team from an open house, after a few minutes talk I felt it's a professional
team, then I did my homework and found out they are really a leading team in the area. I decided to
hire her as my new buyer agent immediately and 1 week later I bought a house!
There are a few good things I saw from Juliana's team:
1. They are a giant agent in the area which means they have more acurate market information like
the prices of those pending houses. In the bay area, 1 month may be a long time, knowing the
market trend before other buyers even for a few weeks to me is a big deal. It means more accurate
expectation and that can result in a winning or losing offer.
2. They pay a lot of attention to the details, like they asked me to provide a family photo and wrote
self introduction to the buyer etc. Honest speaking, I am not sure how much this helped me. But I
know a lot of details sum up to something, and that is something distinguished them from other
agents.
3. They are very responsible. During the transaction, the MLS has made a mistake on my house's
record history, which made it looks like not that "clean". This is not a big deal to most of the buyers,
maybe I am the only person who cares about that. I told Juliana my concern about it with regarding
to the resale value of the house, Juliana said it's not an issue but she would like to help me. Then she
and her team hunted the MLS to death and finally they have it corrected. They even helped me to get it
corrected at other website like Redfin.
Haiyang – Bought a Home in Fremont
Juliana and Sophia are easy to work with, very knowledgeable and detail driven, which we like a lot. They found and recommended a property that we all like and we successfully purchased at a very good deal. The whole process was simple and very effective. I'd recommend them to my friends who are looking for properties around the Bay Area.
Clara & Fan – bought a home in Menlo Park
Juliana and her team helped me close on a home for a great price in the highly competitive Menlo Park market.
As a first‐time home buyer, I initially had no idea what to expect during the home buying process. Juliana Lee & her team member, Prashant, were consistently helpful & patient in understanding my needs & finding the perfect property.
Over the course of a year, I saw 30+ properties with Prashant in various Peninsula neighborhoods. We also made multiple offers. Each time, her team offered pricing advice that later turned out to spot on, while respecting my own financial limitations. Finally, we found the perfect home in Menlo Park. I initially thought that we had no chance of winning the offer for this home, given how competitive the market was (and still is). But, Juliana & her team pulled through big time. She advised me to make a pre‐emptive offer & took over the negotiations personally.
The end result? We got a great deal on a great home in a beautiful neighborhood, even though our offer was not the highest one.
One of the primary benefits of working with Juliana is her strong team. Her team is a one‐stop shop. Once we entered escrow, we moved at an incredible pace. Every member of her team pulled together to close in 15 days! This is almost unheard of & a HUGE advantage in a competitive market such as the Bay Area.
Juliana & her team works incredibly. They are consistently in the office from 9‐7pm & I've had many conversations well past 8pm also. They know the market inside & out & consistently offer solid advice.
I would highly recommend working with Juliana and her wonderful team!
Jim & Mariya – bought a home in Menlo Park
Dear Juliana,
It is with pleasure & gratitude that I share comments about my experience with you and your team. When it came time to sell my previous home & to buy my current house, I did not have to think twice who I would have be in charge of representing my interests. You are the most knowledgeable real estate person, especially in the Palo Alto market. I found working with you to be a joy & felt like your team was there to help me during every step of the process. You emanate a sense of trust‐worthiness during what is, without a doubt, a very involved endeavor.
You are a true professional in every sense of the word & you truly put your client’s interests far above your own. Your in‐depth know‐how & the numerous professional & personal contacts in the business put you in an enviable position from where you can take advantage of opportunities for your clients.
I am very happy to give you and her team my highest recommendation for anyone desiring to sell their property or buy one.
Thank you for everything!
Phuong & Anh Tuan– sold condo in Palo Alto & bought a home in Menlo Park
Dear Juliana & her Great Team,
When we contacted you for buying a home, we soon realized that we had the most talented team helping us.
In the Bay Area, to buy and to sell a home, a person has to make a decision very fast. I really mean "very fast," because the competition is strong & time is short. The problem for buyers & sellers is how to make the price right for the quality of the home.
Our new home in San Mateo that you & Sharon helped us to buy satisfies our needs so much. In addition, because of your connections with banks/lenders, inspectors & title companies, they all spent the extra effort to ensure an earlier closing date for us.
For selling our home in Milpitas, you & your team helped us get all the documents & our home ready for holding the open house. Thus, the potential buyers could have a complete picture about our home when they come to see the first time. Our home sold for a very good price and we are very grateful for that.
We really appreciate all you and your team have done for us. Best Regards, Rosa and Henry
Rosa & Henry – bought a home in San Mateo & sold a condo in Milpitas
When my wife & I decided to upgrade to a single family home in Palo Alto, we realized that we needed help from a pro. Not any pro, but a pro champion.
Our situation required us to sell two properties that we owned & then, if we were lucky enough, to win a bidding war for a single family home in Palo Alto. Most agents would suggest selling one’s current properties first, renting a temporary place & then waiting for the chances of buying something to appear. We didn’t want to put our family through the anxiety of the unknown & the uncertainty of frenzied bidding wars. Juliana’s name seemed ubiquitous in the real estate circle, especially within the Palo Alto area. So, we decided to give her service a try. Long story short, in less than two months, our two properties were sold with multiple offers. We also successfully bought a single family home in Palo Alto that we now call “home sweet home”.
If this still has not impressed you, consider this: our Palo Alto property was sold at a record‐high in less than a week. For the single family home we were buying, she was even able to negotiate a 45 day close of escrow. This was a rare feat in a market that only had a small handful of inventory in the last few months. All 3 transactions were connected seamlessly and the results exceeded our wildest expectations.
We have to admit that it took us some time to absorb the shock after first meeting with Juliana. She did not try to sugarcoat the aggressive nature of the current market. She told us what it would take to achieve our goal in a very straightforward way. The key take away from our first meeting with her was trust, patience & action. Firstly, you had to trust that Juliana would be on your side and would always put your interests first. Next, you had to wait patiently for the right opportunities to come up. Then, when the opportunities did come up, you needed to take action quickly AND decisively. After two months of working with Juliana & her team, we can testify, with the backup of fantastic results, that the faith we put in her really paid off.
The quick results may overshadow the huge undertakings that Juliana and her team put together on our behalf. To achieve the best results, Juliana has built a real ‘A‐team’ around her. Juliana had the right team members & professionals to close all actions effectively & efficiently every step of the way, whether it was buying or selling. On several occasions, some decisions had potential conflicts of interest. Juliana would put all the options on the table & let us make the final call. Last, but not least, her vast connections and networking really differentiated her service from the rest. Buying and selling a home is a personal and emotional decision. In a very competitive market like Palo Alto, it can certainly be a very stressful experience. However, Juliana calmed any stresses that we could have had. Once you make the decision to buy or sell and you want results, definitely go for Juliana because she and her team will deliver.
Yidong & Ting – bought a home in Palo Alto, sold a Townhome in Palo Alto & sold a condo in Milpitas
As a buyer, I was delighted that Juliana Lee anticipated every need to facilitate a quick and painless sale. The home was clean and well‐presented, the deal negotiation was honest and straightforward, all of the paperwork and reports were ready when they were needed and we were able to close in just two weeks‐‐with no last minute surprises!
I'm very pleased with Juliana and her team and I'd gladly seek her services for future transactions.
David – bought a Townhome in Mountain View